FAQ (Frequently Asked Questions)

Our employees work in diverse shifts, ensuring we provide round-the-clock support to our clients globally. So we are flexible to provide support in any hour.

Our resources possess a strong foundation in each of the services we offer. New hires are required to have completed a bachelor's degree and demonstrate excellent communication skills. When assigning resources to clients, we prioritize those with at least two years of experience in the required technology or platform.

Yes, In the organization level, Dollarbird is certified in ISO certifications- ISO 27001 for information security, ISO 9001 for quality management. Additionally, our resources have obtained various certifications based on their platform expertise.

Yes, Dollarbird has a flexible resource allocation model that allows us to quickly scale our team up or down to meet the specific needs of your project. We have a pool of skilled professionals who can be assigned to projects as required.

We use advanced project management system and techniques to effectively manage our resources and ensure they are allocated to projects based on their skills, availability, and project requirements. This allows us to maintain flexibility and responsiveness.

Yes, we can accommodate short-term or last-minute project needs by prioritizing and assigning resources as necessary. Our efficient project management processes and experienced team enable us to quickly adapt to changing project requirements.